Frequently asked questions

What is Daybreak Health?


Daybreak Health is a modern mental health center made built for teens, with teens. We provide several resources to teens, their parents and high schools:

  1. Individual counseling - similar to traditional therapy, but online with video and text messaging - and utilizing evidence-based clinical modalities
  2. Group sessions - oriented around mental health education, processing, and community building
  3. Wellbeing tools - lifestyle resources and education, personalized to you, to help you live a fulfilling and happy life




Who will be helping me?


After you sign up, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it's important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn't a good fit for you, you may elect to be matched to a different counselor.




What mental health areas can Daybreak Health help with?


Our team of clinicians specializes in working with teens, and we can help in the following areas.

  • Stress & Anxiety
  • Depression
  • LGBT-related issues
  • Relationship issues
  • Motivation, self-esteem and confidence
  • Family conflict
  • Issues in school
  • Coping with grief and loss
  • Coping with life changes
  • Trauma
For a free consultation, please feel out the following form




Is online counseling effective?


Yes. Over the last decade numerous research studies have shown the effective potential of online therapeutic conversation. You will find below a good start for showing the breadth of the telemedicine and online medicine field. Keep in mind that while Daybreak Health offers online counseling, our holistic mental wellbeing program also goes above & beyond with additional proven clinical methods around wellbeing tools and community creation. Some articles on the efficacy of online intervention: “Internet-based versus face-to-face cognitive-behavioral intervention for depression: A randomized controlled non-inferiority trial” Linda Godleski, M.D.; Adam Darkins, M.D., M.P.H.; John Peters, M.S. (2014) “Outcomes of 98,609 U.S. Department of Veterans Affairs Patients Enrolled in Telemental Health Services, 2006–2010” Andersson, G., & Cuijpers, P. (2009). “Internet-based and other computerized psychological treatments for adult depression: A meta-analysis.” Cognitive Behaviour Therapy, 38(4), 196-205. Barak, Azy, et al. (2008). “A comprehensive review and a meta-analysis of the effectiveness of internet-based psychotherapeutic interventions.” Journal of Technology in Human Services, 26.2-4: 109-160. Wantland, D. J., Portillo, C. J., Holzemer, W. L., Slaughter, R., & McGhee, E. M. (2004). “The effectiveness of Web-based vs. non-Web-based interventions: a meta-analysis of behavioral change outcomes.” Journal of Medical Internet Research, 6(4). “Internet-versus group-administered cognitive behaviour therapy for panic disorder in a psychiatric setting: a randomised trial” “Home telemental health implementation and outcomes using electronic messaging.” “Mobile Assessment and Treatment for Schizophrenia (MATS): a pilot trial of an interactive text-messaging intervention for medication adherence, socialization, and auditory hallucinations.” “Distance Therapy Comes of Age.” Scientific American.




What is Daybreak Health's approach to mental health?


At Daybreak Health we have crafted an evidence-based holistic approach to improve mental health conditions. But equally as important, our approach has been co-designed by the teens, parents and schools who are a part of our community. Our 1:1 counseling approach includes:

  1. Live sessions: work 1:1 with a licensed therapist in live video sessions
  2. Messaging: your therapist is available every day for messaging if you have a messaging plan
In addition, our holistic mental wellbeing approach includes:
  1. Groups - a core part of working through mental health issues is your community. We offer access to our group sessions, included in our plans
  2. Wellbeing tools: ranging from stress, to mindfulness, to nutrition -- a holistic approach to mental health requires integration with your life
These clinically proven methods go well beyond traditional ‘therapy’, and have been designed to achieve results and sustain gains from counseling.




How much does Daybreak Health cost?


We believe that cost should not be a barrier to access for mental health support for young people. Our most affordable plans are priced at no more than the average copay, and our average cost is about 1/4 of that found in private practice for similar services. We are able to reduce prices while actually improving the availability of quality of therapists, by having our services delivered online. If our rates are still not affordable for you, let us know when filling out our questionnaire and we will work with you to make Daybreak affordable. Daybreak Health is a subscription service. All of our subscriptions are automatically charged on a weekly basis. There are no contracts whatsoever and you can cancel your plan anytime. You can see you our current plans here




Is Daybreak Health covered by insurance?


Daybreak Health offers very affordable pricing options which are less than half the cost of traditional therapy - we believe that cost should never be a barrier to high-quality mental health support! Services offered by Daybreak Health offer two additional ways to save: 1. Insurance reimbursement for services 2. Paying with an FSA/HSA debit card Please refer to this page for more detail: https://www.daybreakhealth.com/ways-to-save




How does messaging work?


If you select a plan that has messaging access, you will be able to message with your counselor outside of your regular, live sessions. You will be to send and receive text messages securely with your counselor. Your counselor will commit to checking messages every day, and it is recommended they check in the morning and the evening. Messaging access can be particurly helpful as you try to bring what you discuss in your 1:1 sessions into your everyday life, or when tough situations come up and you want someone to talk to. Messaging is not meant to be 'real-time'. Our therapists check in on their messages every day, but it should not be used in situations when you need immediate help. Your therapist will give you resources to use in those situations.




When can I cancel my plan?


You can cancel your plan at any time, with no cost.




What if I don't relate with my matched counselor?


At Daybreak we believe deeply in the power of the human connection. We invest in free upfront consultations, and guarantee your match with your counselor. If you can to switch between counselors, you can do so at no extra charge!




How does matching work?


At Daybreak we believe in the power of the human connection, so we've developed a matching algorithm that takes into account your goals, needs, symptoms, counselor preferences, and schedule to match you to a counselor. Of course,we also post the list of the counselors on the website so if you would prefer to take a look there and request to work with someone - that also works!




How do group sessions work?


Daybreak counselors host 50-minute group sessions on topics that are relevant to teens. We generally have groups of between 4-8 people (6 is usually the sweet spot), and oftentimes groups can span a sequence of weeks. Here are some examples of group topics: - Healthy relationships - Healthy use of technology and social media - The power of mindfulness - School-related stress Teens on the platform can join any open group, and can suggest groups for the future. This is a community!




What are wellbeing tools?


Wellbeing tools are Daybreak's evidence-based compilations of lifestyle activities that will help you lead a happier and healthier life. These are incorporated into your counseling relationship as well as group sessions, all with no additional charge. Some examples of the type of activities we encourage can be found in our blog





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